Returns & Exchanges
At Zenir, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return policy on all eligible furniture and decor. If a piece doesn't perfectly fit your space, we are here to help you find a better match or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.